As our Registered Practice Operations Coordinator, Noelle plays a crucial role in managing the day-to-day operations of our practice while delivering personalized service to our clients. Her responsibilities range from answering calls and processing transactions to ensuring smooth, efficient and compliant operation within our regulatory and firm requirements.
Key Responsibilities:
- Serve as a point of contact for clients regarding routine inquiries and preparation and management of documentation needs
- Address and resolve various issues that may arise, ensuring smooth operational workflows across practice software, compliance, IT, CRM and scheduling systems.
- Conducting client meetings when needed for efficiency within the practice
Noelle began her career in the industry as an Office Administrator in 2008, providing vital administrative support to financial advisors in the Lexington, KY office. In 2013, she transitioned to the role of Administrative Principal, focusing on supervision and compliance management. In 2019, she embraced the role of Registered Sales Assistant, which enhanced her opportunities for direct client interactions and since 2023 her updated title as Practice Operations Coordinator for our Triple Crown Financial Team.
Noelle holds numerous FINRA registrations, including Series 6, 7, 24, 26, 51, 63, and 66, along with a Life Insurance license.
A proud graduate of the University of Kentucky and a resident of Lexington, Noelle enjoys attending UK sporting events and is an enthusiastic member of Big Blue Nation. When she’s not cheering for the Wildcats, she loves spending quality time with family and friends, indulging in cheesy foods, watching stand-up comedy, and spoiling her mischievous cat, Skeeter.